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Evidence Guide: MSS404051 - Mistake proof a process

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS404051 - Mistake proof a process

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for mistake proofing

  1. Engage management and team or work group to gain support for implementing mistake proofing
  2. Provide information to others about impact of errors and concept of mistake proofing
  3. Identify and liaise with stakeholders to identify steps in processes and points where errors occur
  4. Identify sources of variability and non-conformance in process against specifications and/or procedures
  5. Identify critical control points in process
  6. Analyse causes of variability and non-conformance
  7. Analyse conditions under which errors occur
  8. Identify root cause of the errors
Engage management and team or work group to gain support for implementing mistake proofing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to others about impact of errors and concept of mistake proofing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and liaise with stakeholders to identify steps in processes and points where errors occur

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify sources of variability and non-conformance in process against specifications and/or procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify critical control points in process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse causes of variability and non-conformance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse conditions under which errors occur

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify root cause of the errors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop preventative options

  1. Liaise with team members and other people to develop mistake proof options for performing operation
  2. Develop evaluation criteria and apply to select mistake proofing optionsin line with management support
  3. Develop implementation plans for selected mistake proofing activities and facilitate allocation of resources
  4. Test and validate mistake proofing options
Liaise with team members and other people to develop mistake proof options for performing operation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop evaluation criteria and apply to select mistake proofing optionsin line with management support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop implementation plans for selected mistake proofing activities and facilitate allocation of resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test and validate mistake proofing options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement permanent fix

  1. Liaise with relevant people to have systems and procedures changed to implement solution
  2. Liaise with relevant people to implement solution
  3. Liaise with relevant people to ensure self and others in team or work area have appropriate skills
  4. Follow through to ensure implementation occurs
Liaise with relevant people to have systems and procedures changed to implement solution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with relevant people to implement solution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with relevant people to ensure self and others in team or work area have appropriate skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow through to ensure implementation occurs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor implementation

  1. Critically observe implementation
  2. Compare results of implementation against the expected outcomes
  3. Modify solution to improve outcomes
  4. Audit change at agreed period or cycle
  5. Address any observed deviation to ensure changes are sustained
Critically observe implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compare results of implementation against the expected outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify solution to improve outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit change at agreed period or cycle

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address any observed deviation to ensure changes are sustained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Embed mistake proofing

  1. Establish mechanisms to ensure new systems and/or practices are communicated to relevant personnel
  2. Motivate others to apply new systems and/or practices
  3. Ensure new systems and/or practices are reflected in relevant procedures
  4. Ensure new systems and/or practices are reflected in future training and assessment
Establish mechanisms to ensure new systems and/or practices are communicated to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Motivate others to apply new systems and/or practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure new systems and/or practices are reflected in relevant procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure new systems and/or practices are reflected in future training and assessment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge